Privacy Policy

We are committed to protecting your personal data and privacy.

This Privacy Policy explains how we collect and store the information you provide via the Veda Bitcore GPT website (the “Website”)

The following principles will be upheld:

  • To provide clarity on how we collect and process your personal information:

We want you to make informed choices about how personal data is used and processed. This website was created with that purpose in mind. To support this, we use various methods and procedures to share relevant information about the use of personal data.

If we determine that you require specific details, we will provide the information at the appropriate date and time.

We are happy to address any questions and provide any clarification you need regarding legal restrictions. You can reach us by email at: info@veda-bitcore-gpt.com

  • Personal data will be used solely for the purposes outlined in this policy.

We may process Personal Data for multiple purposes, including providing the website and connecting you with third-party trading platforms (the 'Services'), enhancing the site, safeguarding our rights and interests, supporting service maintenance and delivery, meeting regulatory or legal requirements, and conducting administrative and business activities to enable the delivery and use of the Services

We also process personal data to gain a deeper understanding of your preferences and needs.

  • Make use of essential tools to safeguard your rights regarding personal data:

To uphold your rights, we provide comprehensive resources. You may contact us at any time to request access to your personal data. We can update or delete it, restrict its use for specific or general purposes, and transfer it to you or a designated third party. We will endeavour to honour your requests

  • Protect your personal data

While we cannot guarantee the absolute security of your personal data, we assure you that we will continue to employ a range of measures and safeguards to protect it

Our privacy and security policy is thorough and robust.

1. What is the scope?

This policy explains what personal data the company collects from individuals, how it is processed, shared with third parties, and protected, along with other relevant details.

This Policy relates to information about an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through other information we hold or can access.

The Policy defines 'processing' as any activity that involves the use or collection of personal data. This includes the management, organisation, and storage of personal data.

Our services are intended for a general audience and are not meant for individuals under 18 years of age. We do not knowingly solicit or collect information from anyone under 18, and we do not knowingly permit such individuals to use our services. If we become aware of any such information, we will delete it as promptly as possible.

2. What personal data do we hold about you?

When you use our services or channels, or visit our website, we collect personal information. In some cases, we may ask you to provide it directly. In others, we collect it by analysing how our services and channels are used, or by receiving it from our third-party partners

3. It is not mandatory to share personal information with the company, and the implications

You are not required to provide us with personal data. However, in certain cases, if you choose not to share specific information, we may be unable to deliver our services or users may be unable to access the website

4. What types of personal data do we collect? When you visit our website, we may collect the following personal information:

This includes information about your online activity logs, traffic data (such as your IP address and the date and time of access), the language you use, software crash logs, the type of browser you use, and details about the device you use. The information collected is not personal data and cannot be used to identify you

Personal data we receive from you: Any personal information you voluntarily provide to us when you connect to a third-party online trading platform via us

Personal information you share with third-party platforms specifically to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal basis and purposes for processing personal data

We process your personal data for the purposes described in this section, in accordance with the applicable legal basis.

Without a lawful basis, the company cannot process your personal data. The company may process your personal data on the following legal grounds:

  • You have consented to the processing of your personal data for one or more purposes, including when you submit personal information through the website so we can transfer it to a third-party trading platform
  • The company or third parties may need to process data to pursue their legitimate interests. For example, to enhance our services or to establish, exercise, or defend legal claims.
  • Processing is necessary to comply with a legal obligation.

Please email us for further information about the processing required to safeguard legitimate interests.

Below is a list of reasons and legal bases for which we may use the personal data you provide to us

Scope
Legal foundation

To share your personal information with third parties at your request to enable access to digital trading

Upon your request, we may collect your personal data for sharing with third-party companies

You have consented to the processing of your personal data for one or more purposes.

To respond to your queries and concerns, we collect personal data to assist with any questions you may have about our services

Processing is necessary for the purposes of the legitimate interests pursued by the company or by a third party.

To comply with applicable legal, administrative, or judicial requirements, we process personal data to fulfil our legal obligations

Processing is required to ensure compliance with statutory obligations

To enhance our services, we may use Personal Data to improve our offerings. This includes, among other things, crash or malfunction reports we collect related to the services.

Processing is necessary to pursue the legitimate interests of the company or a third party

To prevent fraud and the misuse of our services

Processing is necessary to pursue the legitimate interests of the company or a third party.

To execute and manage tasks in line with our service requirements, including back-office operations, business development initiatives, strategic decision-making, and oversight mechanisms.

Processing is necessary to pursue the legitimate interests of the company or a third party.

To inform decisions on a wide range of issues, we employ a variety of analytical methods, including statistical techniques.

Processing is necessary for the legitimate interests pursued by the company or a third party.

To protect our assets, rights, and interests—as well as those of third parties—we have implemented policies and procedures to establish and defend legal claims. We may process personal data to safeguard our own or third-party rights, interests, and assets, in accordance with applicable laws, regulations, agreements, and any relevant terms, conditions, or policies

Processing is necessary to pursue the legitimate interests of the company or a third party.

6. Sharing of Personal Information with Third Parties

The company may also share personal data with third-party service providers, including hosting and storage providers, IP address services, and user experience analytics.

You may request that we share specific personal information about you with third-party trading platforms. In such cases, we will share the personal data you provide with those platforms. The use of your information will be governed by their privacy policies. Your personal information may be shared with multiple trading platforms

The Company may share personal data with affiliated entities or business partners that provide the Company with resources needed to enhance and improve the products and services it offers to its customers.

If required to safeguard the rights of third parties or the Company's assets, personal data may be disclosed to regulatory bodies, local authorities, or other competent authorities

We may also share your personal data with prospective investors or buyers, or with lenders to the company or any other group company, if such a transaction occurs (including the transfer or sale of assets of the company or any other group company) or as part of any merger, restructuring, consolidation, or bankruptcy of the company or any other business within the group

7. Cookies and Third-Party Services

We may engage third-party services, such as advertising partners on our site or analytics providers. These partners may also use cookies and other technologies.

Cookies are small text files stored on your device when you visit or use our website. They collect information about your preferences and browsing behaviour to improve your experience, remember your settings, and tailor the products and services you see. Cookies are also used for statistical reporting and analytics

Some of the cookies we use are session cookies. These are temporarily stored on your device and last only for the duration of your browsing session, ending when you close your browser. Others are persistent cookies. Persistent cookies remain on your device for a period after you close your browser. They help the site recognise you as a returning user and make it easier to revisit the website

Types of biscuits:

We may use them as designed

Type of cookie

Cookies are essential

Scope

These cookies are essential to access the features you’ve requested and to navigate our website efficiently. We use them to provide the information, products, and services that you have requested from us

They are required for your device to download and stream data. This enables you to browse the website, use its features, and revisit pages you have viewed before

More Information

Cookies collect personal information, such as your username and last login date, to verify that you are logged in to the site.

These are cleared when you close your web browser (session cookies)

Type of cookies

Functionality cookies

Scope

Cookies help us recognise you whenever you visit our site and remember your preferences and settings.

Additional Information

They are valid until their expiry date and remain stored even after you close the browser

Type of cookie

Performance cookies

Scope

We use cookies to collect statistical information about our site’s performance and to help us improve it. They also enable us to analyse activity on our website.

Additional Information

Cookies store anonymous information that is not linked to any identified or identifiable natural person.

They can be deleted when you close your browser. Other cookies do not expire

Cookies are blocked or have been deleted

To block or delete cookies, update your browser settings. Below are links that guide you through the steps for several popular browsers

  • firefox
  • Microsoft Edge
  • Google Chrome
  • safari

However, please note that some or all website functions and features may not work as expected if this occurs

ONLINE TRACKING NOTICE

The Company retains your personal data only for as long as needed to fulfil the purposes described in this policy, or longer where permitted by applicable laws, regulations, internal policies, and lawful orders

We will share your information with third-party trading platforms for 12 months. With your consent, we will continue this sharing for an additional 12 months

We routinely review the Personal Data we retain to confirm when it is no longer required.

9. Transfer of personal information to a third country or an international organisation

Your personal information may be transferred to other countries, meaning it may be sent to a third country (i.e., a country other than the one in which you reside) or to international organisations or jurisdictions. The company takes all necessary steps to protect the personal data you provide and ensures that individuals can assert their rights and access effective legal remedies

These protections and safeguards are available to all residents of the European Economic Area (EEA)

  • Transfer to a third country or international organization that the European Commission has determined provides an adequate level of protection for personal data transferred to it, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the “GDPR”)
  • The transfer is undertaken pursuant to a legally binding and enforceable agreement between public bodies or authorities, in accordance with Article 46 (2) (a).
  • The transfer was carried out in accordance with the European Commission’s standard data protection clauses under GDPR Article 46(2)(c). The Clauses issued by the European Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en

The Company can provide details on the security measures it uses to safeguard your personal data when transferred to third countries or international organisations. To request this information, please email us at info@wealthwaydigital.uk

10. Protection of Personal Data

We have implemented appropriate organisational and technical safeguards to protect personal data. These measures help prevent accidental or unlawful destruction, loss, or alteration of personal data

We cannot ensure or guarantee that your personal data will be completely secure or error-free at all times. We are also not liable for any intangible, incidental, or consequential damages arising from the use or disclosure of personal data. This includes, without limitation, any disclosure caused by transmission errors, unauthorised third-party access, or other circumstances beyond our control

If we are legally obligated or required to comply with circumstances beyond our control, we may need to disclose your personal data to third parties, including government authorities. In such cases, we cannot guarantee the protection of your personal data by those third parties

Transmitting personal data over the web is never completely secure. The Company cannot guarantee the security of any personal data you transmit to us over the Internet

11. Links to Third-Party Websites

Links to third-party websites and apps are provided on our website. These sites and applications are not controlled by the company. We are not responsible for how they collect or process personal data. This Policy does not govern actions taken on those sites or apps.

When you visit third-party websites or apps, we recommend reviewing their privacy policies before deciding to access or use them. We also advise sharing any personal data only after you have reviewed their policies

12. Updates to this Policy

This Policy may be updated at any time. If changes are made, we will inform you by updating the Policy on our website. For significant changes, we will make reasonable efforts to notify you through appropriate channels and will also post a notice on our website. Unless specified otherwise, amendments take effect upon publication of the revised Policy

13. Your rights concerning your personal data

You have the right to ask us to verify the accuracy of the personal data we collect about you, correct any inaccuracies, and delete any personal data we do not need. You may also restrict the scope and types of processing of your personal information

If you are a resident of Zimbabwe, please visit this page:

You have the following rights concerning the personal data you provide. To exercise them, please email us at the address below.

Access rights

The Company may verify whether the personal data processed about you is accurate. If so, you may access your personal data

The Company will provide an electronic copy of your personal data currently being processed and may charge a reasonable fee for additional copies. Upon request, the data will be provided electronically

The right to access personal data must not compromise the rights and freedoms of others. If a request would adversely affect another person’s rights or freedoms, the company may refuse to comply or limit its response.

Right to rectification

The Company is entitled to correct inaccurate personal data, and you have the right to request rectification of any incomplete personal data about you, considering the purpose of processing

Right to Deletion

The following reasons apply: (a) Personal data is no longer necessary for the purpose for which it was collected or processed; (b) You withdraw consent and no other legal basis exists for processing; (c) You object, for reasons related to your particular situation, to the processing of your personal data based on legitimate interests pursued by us or a third party; (e) Personal data has been processed unlawfully; or (f) Personal data must be erased to meet the company’s legal obligations

This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law, or (b) to establish, exercise, or defend legal claims.

Processing restrictions

If you are concerned about the accuracy of your personal data, you may request that the company restrict the processing of your personal data

If you request a restriction on your personal data, it may be retained only with your consent, to establish, exercise, or defend legal claims, to protect another person’s rights, or for reasons of substantial public interest in the European Union or a member state

Right to Data Portability

If the processing is conducted by an automated system and is based on your consent or a contract you are a party to, you have the legal right to access and review the personal data you have provided to the company

You may request that your personal data be transferred directly from the company to another controller, where technically feasible. Your rights under the right to erasure remain unaffected by exercising your right to data portability. The right to data portability does not infringe the rights or freedoms of others

Right to object

You have the right to object at any time to the use of your personal data based on the company’s or a third party’s legitimate interests. This also covers any profiling carried out solely on that basis. Unless we can demonstrate compelling legitimate grounds that override your rights, freedoms, or interests, or that processing is necessary for the establishment, exercise, or defence of legal claims, we will stop processing

You have the right to object to the processing of your personal data for direct marketing at any time

Right to Withhold Approval

You may withdraw your consent for us to process your personal data at any time. This will not affect the lawfulness of any processing based on your consent before the withdrawal.

You have the right to lodge a complaint with the competent authority.

You have the right to submit a complaint to a supervisory authority of a Member State that safeguards individuals' fundamental rights regarding the processing of personal data within the European Union

Regulations of the European Union and its Member States may restrict your rights related to your personal data, as detailed in this Section 13.

We will provide the requested information in line with your rights under Section 13 of this agreement within one month of receiving your request. If necessary, this timeline may be extended to up to two months, depending on the nature of the request and the volume of requests. We will inform you within one month of receipt if an extension is required, along with the reasons.

Provided this does not conflict with Section 13 of the law, information you request pursuant to your rights under Section 13 will be provided free of charge. If a request is unfounded or excessive, particularly when repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or communicating the requested action. We may also decline to act

If we have any doubts about the identity of the individual who submitted your request, the company may ask for additional information.